How do I add/change a beneficiary?
Online: To designate or change a beneficiary for all of your accounts (except IRAs; contact our Member Service Team at (800) 874-5544, Monday through Friday, 8:30 a.m. to 7:00 p.m. ET to request an IRA Beneficiary Form):
- Log in to your account in online banking or via the mobile app.
- Select Account Services > More Services
- Under General, select Manage Beneficiaries
Complete all applicable fields in the Designation of Beneficiary form, and note the following:
- Provide a copy of a government-issued photo ID (e.g., license, passport) that includes the signature of the primary owner of the account.
- If you do not indicate a suffix on the form, the beneficiary(ies) listed will be added to all current checking and savings accounts on the membership. (Please note that a new beneficiary form will be required for each savings/checking account opened once this form is processed.) The suffix is the four-digit number that appears before each account name on your monthly statement, and after the dash under each account name in online/mobile banking.
- Total combined share % (percentage) for all beneficiary(ies) cannot exceed 100%.
- Social Security Number, Date of Birth and Address fields must be completed for each beneficiary.
- The form cannot be signed electronically (e.g., e-signature or PDF signature); a physical signature is required.