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How do I delete my online banking app account?

Requesting to delete your digital banking account will remove access to online and mobile banking, electronic statements and notices, and all other digital banking features

To request deletion of your digital banking account, contact us:

  • Send a secure message from your online banking message center.

  • Call (800) 874 - 5544

Data Deletion from the App

Upon request, your app account will be disabled within seven days. However, due to regulatory and security requirements, sensitive information must be retained until it meets data retention standards. Secret data is kept for at least seven years, and transaction data for at least twelve months. Legal hold orders may extend these periods.